They trutst us

Our clients

E-retailers, stores or marketplaces, selling indoor or outdoor furniture or bedding.... wishing to optimize their costs, processes and impact to move towards a local circular economy.

Discover our solution

Our partners

Furniture stores, specializing in outlet or second-hand furniture. Coliving, coworking or space planners looking for responsible furniture... Charities or work programmes able to give ea second life to furniture...

Become a local partner

All-in-one returns solution

Grading & matching

Entrust us with all customer returns you can't put back into stock, so we can qualify them remotely and find them a local second life.
Integrated with your tools
Smartback method to validate a product
Internal argus to determine fair price

Collection & delivery

SmartBack collects the product(s) from the consumer home or a carrier agency or a store or awarehouse and delivers them directly to its second-life partner.
Nationwide logistics coverage
A capacity of over 200 deliveries per day
Logistics expertise in furniture

Local second life

Our tool and our team select the partner from our network who maximizes the resale price and minimizes transport.
5 refurbishing sites to come
+400 second hand shops
+350 partner associations
600
km reverse logistics
24
km reverse logistics

Benefits

Simple & quick implementation
24km reverse
average on all take-backs
-30% costs
average for our clients
4,7/5 satisfaction
* customer surveys
Emery Jacquillat
Camif President

« This initiative is yet another example of the company's commitments to sustainability. It's a more profitable model, and we're helping to reinvent our industry. »

Smartback, an agent of change

Because our mission is to fight waste, we prove to furniture brands that a circular economy is possible, profitable and attractive. So let's roll up our sleeves and
Implement new processes necessary to achieve our goals
Forge strong partnerships with local committed players
Remove any obstacle preventing brands to infuse circular economy
Because our dream is that tomorrow, we'll be buying products from our favorite brands that have had several histories, without exploiting new natural resources and creating jobs in our countries.